Report Abuse

submit

If you have any questions or concerns, or need to contact us please click here.

You have indicated that one of the reviews listed on the site has broken our usage agreement. Please take a moment to review this page and make sure the review you want to report is the one listed below. Use the form at the bottom of the page to explain why you are reporting this review and click the submit button.

Review Headline: great product when all parts work
Star Rating: 3.5
Product name: HealthRider Club Series H140e
Reviewed by: Cindi (Oak Grove, MN)
Comments: Love the machine but... First the right leg made a loud clunking noise. Notified the store, told to bring it back and they would exchange. That meant we had to take it apart and load it, which this machine is very heavy. Now we get a whole new unit, haul it in the house and assemble it again and this time the console doesn't work. Called ICON they sent new console and control panel that arrived 2 weeks later and that one is also broke. Called again and used there option that you don't have to stay on hold, they take your number and call you back when you spot comes up. Yeah, never heard from them. Waited another week and finally, light at the end of the tunnel. Once they got it right, the machine is great, love it. Very quiet, smooth, sturdy. It was worth all the trouble.

If the above review is the one that you wish to report, please fill out your resaon for reporting it, and click the submit button. Otherwise, please click here to return to HealthRider.com.